Terms and Conditions

These conditions of use explain the main rules for accessing and using Cherry Gold Casino’s website, your player account, the games, promotions, and related services (together, the “services”). By visiting the site, registering an account, making a deposit, placing bets, or taking part in any promotion, you agree to follow these site terms and any rules shown within the cashier, game, or promotion pages.

The goal is simple - to set clear expectations and protect both players and the platform with practical, understandable account rules.

Adults Only - Who Can Use Cherry Gold Casino

Cherry Gold Casino is intended for adults.

To use the services, you must:

• Be at least 18 years old, or the legal gambling age in your jurisdiction (whichever is higher).
• Make sure online gambling is legal where you are physically located when you access the site.
• Understand that access may be restricted or unavailable in certain states, countries, or regions due to legal, regulatory, or risk considerations.

If you are unsure whether you can legally play from your location, you should not register or place bets until you have confirmed your local rules.

Getting Started Right - Account Registration Rules

When you create an account, you agree to provide accurate, complete, and up-to-date information, including contact details and payment information where required. Your account must be registered in your own legal name, and you must only use payment methods and wallets you own and control.

To keep gameplay fair and prevent misuse:

• Each player may only hold the number of accounts permitted by the operator (generally, one account per person, household, device, IP address, or funding source may be enforced where appropriate).
• You may not register on behalf of someone else, or use another person’s details.
• We may refuse, limit, or close accounts that appear to be duplicated, misleading, or created to bypass restrictions.

Identity Checks (KYC) - Why We May Ask for Documents

To protect players, prevent fraud, and meet compliance obligations, Cherry Gold Casino may request verification at any time, including before withdrawals are approved. Verification may include checks for identity, age, address, and ownership of payment methods or crypto wallets.

Examples of information we may request include:

• Government-issued photo ID
• Proof of address (such as a utility bill or bank statement)
• Proof of payment method ownership or wallet ownership
• Additional details needed to confirm account security or transaction legitimacy

If verification is incomplete, delayed, or cannot be confirmed, certain actions (such as withdrawals, bonus eligibility, or account changes) may be restricted until the review is finished.

Your Account, Your Responsibility - Secure Use Rules

You are responsible for keeping your login details confidential and for all activity that occurs under your account. If you believe someone has accessed your account without permission, you should contact support as soon as possible.

Player accounts are personal and may not be:

• Shared with another person
• Transferred or sold
• Used to place bets on behalf of someone else

Any attempt to mask identity or control (for example, using someone else’s payment method or operating an account as a “proxy” player) may result in restrictions or account closure after review.

Deposits, Withdrawals, and Your Balance - What to Expect

Cherry Gold Casino supports a range of payment options, which may include Visa, MasterCard, American Express, Discover, Diners, PayPal, Neosurf, bank wire transfer, and cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), Dogecoin (DOGE), Bitcoin Cash (BCH), and Ripple (XRP). Availability can vary by location, bank, provider rules, and operational factors.

Key points:

• Processing times are not guaranteed and can vary due to verification checks, payment provider handling, or additional security reviews.
• Minimums, maximums, and fees (if any) may differ depending on the method selected.
• Withdrawal requests may be reviewed before approval, including checks related to identity verification, bonus conditions, payment ownership, and responsible gaming safeguards.
• Your account balance may include real money funds and promotional funds, which can be subject to different rules (for example, “sticky” bonus balances that are not withdrawable).

Where needed, Cherry Gold Casino may apply reasonable checks to confirm that transactions are valid, authorized, and compliant.

Bonus Rules Made Clear - Promotions, Free Spins, and Codes

Promotions may come with separate bonus terms, and those offer-specific rules apply alongside these platform rules. Always review the promotion page and any wagering and eligibility notes before opting in.

Common bonus conditions may include:

• Eligibility rules (new players only, location restrictions, or one offer per person/household)
• Bonus code entry requirements in the cashier
• Wagering requirements (for example, a multiplier applied to deposit plus bonus)
• Time limits (many offers are valid for a set period from activation)
• Game contribution rules (different game categories may contribute at different rates)
• Max bet limits during wagering (for example, a $10 per spin cap may apply)
• Maximum cashout limits for some bonuses (while other offers may have no cashout cap)

Promotional funds may be forfeited when a withdrawal is requested, depending on the promotion’s rules. Cherry Gold Casino may also limit or remove access to promotions where an offer is used outside its intended purpose.

Game Contribution and Exclusions - How Wagering Usually Works

When a promotion has wagering requirements, not all games may contribute equally. As a general guide:

• Slots, video slots, and specialty games often contribute 100%.
• Card games, video poker, and table games commonly contribute at a reduced rate (often around 20%).
• Some game types (including certain live dealer titles) may be excluded from contributing.

Some games - such as specific progressives or excluded titles - may not count toward wagering at all. If a game is excluded or has a reduced contribution, the promotion terms will control.

Access to Games and Features - Availability Can Change

Cherry Gold Casino aims to provide a stable, enjoyable service, but game availability and site access can depend on your device, browser, location, and third-party providers. From time to time, certain games, promotions, payment methods, or features may be unavailable due to maintenance, updates, technical issues, licensing limitations, or operational decisions.

We may add, remove, suspend, or limit games and features without notice, including to maintain integrity, address provider changes, or improve performance.

Fair Play Standards - What’s Not Allowed

Using the platform means playing fairly and using the services for lawful entertainment purposes only. Prohibited behavior includes:

• Fraud, chargeback abuse, or attempts to reverse authorized payments to avoid losses
• Collusion or coordinated play intended to manipulate outcomes
• Bonus misuse, including creating multiple accounts or using patterns designed to reduce risk in a way that defeats the intent of a promotion
• Providing false, misleading, or incomplete information
• Using bots, scripts, automation tools, or unauthorized software to interact with the site or games
• Attempting to exploit bugs, delays, or system weaknesses to gain an unfair advantage

If you notice an error or potential vulnerability, you should stop play and report it to support rather than attempting to benefit from it.

When We May Restrict Accounts - Balanced Operator Rights

Cherry Gold Casino may take reasonable steps to protect players and the platform. Depending on the circumstances, this can include refusing service, limiting access, removing a promotion, delaying or pausing a withdrawal for review, or closing an account.

These actions may be taken when we reasonably believe:

• Verification is incomplete or cannot be confirmed
• The platform rules or bonus terms have been breached
• An account is being used for fraud, misuse, or unfair play
• Required security, payment, or compliance checks have not been satisfied

Where appropriate, reviews are handled in a measured way, with the aim of reaching a fair outcome based on the available information.

Errors and Technical Issues - How Mistakes Are Handled

From time to time, the services may display incorrect information due to technical faults or human error. This can include game malfunctions, incorrect balances, mispriced promotions, incorrect bonus awards, interrupted sessions, or settlement errors.

If an obvious mistake occurs, Cherry Gold Casino reserves the right to correct it and to adjust affected bets, winnings, bonuses, or balances in a fair and reasonable manner. If a game is found to have malfunctioned, results may be voided or recalculated consistent with the relevant game rules and provider guidance.

Responsible Gaming - Keeping Play in Control

Gambling should be treated as entertainment, not as a way to earn money or recover losses. If playing stops feeling fun, we encourage you to take a break and seek support.

Cherry Gold Casino may offer responsible gaming tools such as limits or self-exclusion options where available. You can also contact support to ask about account restrictions that may help you stay in control.

Ownership of Site Content - Intellectual Property

All website content and materials - including branding, logos, design elements, text, graphics, software components, and original site functionality - belong to Cherry Gold Casino or its licensors. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, publish, distribute, modify, or commercially exploit any part of the site without written permission, except where such use is permitted by applicable law.

Third-Party Providers and Linked Services

Some parts of the service are provided by third parties, including game studios, payment processors, and technical service providers. These providers may have their own availability limits and operational rules, and certain experiences may depend on their systems working correctly.

The site may also include links to third-party websites or tools. Cherry Gold Casino is not responsible for the content or operation of external sites, and you should review their terms before using them.

Limits on Liability - Practical Boundaries

Cherry Gold Casino works to provide a secure and reliable service, but we are not responsible for losses or damages caused by circumstances outside reasonable control, including:

• Internet interruptions, device issues, browser incompatibility, or user error
• Third-party outages or failures (including payment networks and game providers)
• Delays caused by verification reviews or security checks
• Events such as natural disasters, power failures, or other force majeure situations
• Misuse of the services or breaches of these conditions of use by the player

Nothing in these terms is intended to limit any rights you may have under applicable law where such limitations are not permitted.

“As Available” Service - No Guarantees of Uninterrupted Access

The services are provided on an “as is” and “as available” basis. This means we cannot promise that the site will always be available, uninterrupted, timely, secure, or error-free, or that every game, bonus, feature, or payment method will be accessible in every location at every moment.

Updates to These Conditions of Use

Cherry Gold Casino may update these site terms from time to time to reflect service changes, security improvements, legal requirements, or operational updates. The latest version published on the website will apply from the date it is posted, unless stated otherwise.

If you continue to use the services after changes are posted, that continued use will be treated as acceptance of the updated terms.

Related Policies You Should Review

These platform rules work alongside other important policies published on the site. Depending on how you use the services, you may also want to review the:

• Privacy Policy
• Cookie Policy
• Responsible Gaming
• Bonus Terms
• AML/KYC Policy

Contact Cherry Gold Casino

If you have questions about these conditions of use, your account, or how a rule applies, contact Cherry Gold Casino support through the official channels:

• Email: support@cherrygoldcasino.com
• Phone: +1-646-905-04-96
• Live chat: available on the website when enabled

Using these rules is meant to keep expectations clear, protect players, and support fair play across the platform. By continuing to access the site and use your account, you agree to follow the current version of these terms and any offer-specific bonus terms that apply to your play.